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Home > Success Center > Netflow Traffic Analyzer (NTA) > Error: Time on NetFlow Receiver Service Above Threshold

Error: Time on NetFlow Receiver Service Above Threshold

Created by Brian O'Donovan, last modified by MindTouch on Jun 23, 2016

Views: 7 Votes: 1 Revisions: 3

Overview

This article provides brief information and steps to resolve the following error after changing the time on the Orion Server and FSDB server:

Time on NetFlow Receiver service [Orion] is 2/11/2016 10:20:10 AM. DB server time is: 2/11/2016 2:20:10 AM. The difference is: 28800.1s. Which is above critical threshold. The data won't be correct Synchronize the clocks and restart the service. 

 

Environment

All NTA versions

 

Cause 

The error is caused by the time difference between Orion Server and SQL Server.

In the error above, the time difference is 8 hours.

 

Resolution

The following are guidelines to avoid the issue:

  • Ensure that Orion, Flow Storage DB server and SQL server have the same Time Zone and time settings.
  • SolarWinds recommends to use NTP to synchronize time between servers.

 

 

 

 

Last modified
20:31, 22 Jun 2016

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