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ERROR: Scheduled NTA Flow Storage database backup failed

Overview

Information Bar displays the following error message even if the Flow Storage Database (FSDB) nightly backups are done properly:

Scheduled NTA Flow Storage database backup failed

Environment

NTA 4.0

Cause

This is a known issue in NTA which occurs in a multi-poller environment where more than one backup is launched simultaneously. The Flow Storage Database displays this info bar message if a second backup is launched simultaneously when the first backup is still running. The logs show that all backups have completed successfully. But the info bar message stays on the Web Console even if the backups finish successfully, and thus misguides the user.

Resolution

This problem is rectified in NTA 4.1. Please upgrade to version 4.1 or higher to solve this issue.

If already on version 4.1, stop the Orion services, run the NTA Configuration wizard, and then restart Orion services.

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