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Home > Success Center > Mobile Admin > RDP connection issue after upgrading to Mobile Admin v6

RDP connection issue after upgrading to Mobile Admin v6

Created by Mark Augustus Funcion, last modified by MindTouch on Jun 23, 2016

Views: 575 Votes: 0 Revisions: 3

Overview

There are cases where the RDP connection to a particular server cannot be access after upgrading from Mobile Admin v5.1 to v6.

Environment

Mobile Admin v6

Note: This issue has been resolved in Mobile Admin 6MR1

Cause 

This is a configuration issue.

Resolution

  1. Go back to the Mobile Admin home screen by selecting Home from the menu.
  2. Select Manage Servers.
  3. Highlight the server where the RDP connection has an issue and then select Remove.
  4. Select Add Server to add the same server.
  5. The RDP connection should now be accessible.

 

Last modified
20:26, 22 Jun 2016

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