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Home > Success Center > Mobile Admin > Options missing from the Mobile Admin Web Portal

Options missing from the Mobile Admin Web Portal

Overview

Several options such as Server Options and User Options are missing from the Mobile Admin Web Portal.

The only options available are Notifications, Manage Services, Manage Hosts and Bookmarks.

Environment

All Mobile Admin versions

Cause

The user who logged into Mobile Admin does not have an administrator role.

Resolution

  1. In the default configuration, the first user account that logs into the Mobile Admin application is automatically assigned the Mobile Admin Administrator role
  2. If you log in with an Administrator account, you can promote other users to an Administrator role
  3. Once logged in, go to Configuration > Users > Select a user from the list to drill down to the user account properties
  4. Enable the Mobile Admin Administrator role/privilege check box and save the changes.
  5. Repeat for other users, if  needed.

 

Last modified
02:05, 3 Feb 2016

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