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Home > Success Center > Mobile Admin > Options missing from the Mobile Admin Web Portal

Options missing from the Mobile Admin Web Portal

Updated May 8, 2017

Overview

Several options such as Server Options and User Options are missing from the Mobile Admin Web Portal. The only options available are Notifications, Manage Services, Manage Hosts and Bookmarks.

Environment

All Mobile Admin versions

Cause

The user account logged in to Mobile Admin does not have an administrator role.

Resolution

Note: In the default configuration, the first user account that logs in to the Mobile Admin application is automatically assigned the administrator role.

 

  1. Log in to Mobile Admin with an administrator account.
  2. Go to Configuration > Users.
  3. Select a user from the list to display the user account properties.
  4. Enable the Mobile Admin Administrator role and save the changes.
  5. Repeat for other users if needed.
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Public