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Home > Success Center > Mobile Admin > Mobile Admin - Knowledgebase Articles > Access is denied for some services or programs on Windows 8.1 or 2012 R2

Access is denied for some services or programs on Windows 8.1 or 2012 R2

Updated June 1, 2017

Overview

The following services and programs cannot be accessed while managing Windows 8.1 or 2012 R2:

  • Command prompt
  • IIS
  • Task Manager
  • Services
  • Printers

Environment

Mobile Admin 8.1 and earlier

Cause

Certain services require elevated privileges in Windows 8.1 or 2012 R2 that a user with local administrator privileges does not have.

Resolution

Use the built-in administrator account to perform these actions.

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