Submit a ticketCall us

Solarwinds & Cisco Live! Barcelona
Join us from the 29th of January to the 2nd of February at Cisco Live 2018 in Barcelona, where we will continue to show how monitoring the network with SolarWinds will keep you ahead of the game. At our booth (WEP 1A), we will demonstrate how SolarWinds network solutions can help. As a bonus, we are also hosting a pre-event webinar - Blame the Network, Hybrid IT Edition with our SolarWinds Head Geek™, Patrick Hubbard on January 24th - GMT (UTC+0): 10:00 a.m. to 11:00 a.m. There's still time to RSVP.

Home > Success Center > Log & Event Manager (LEM) > Which user to log in for LEM console

Which user to log in for LEM console

Table of contents
Created by Tim Rush, last modified by Aileen de Lara_ret on Aug 30, 2016

Views: 726 Votes: 0 Revisions: 4

Updated August 30, 2016


This article provides additional assistance for log in. 


All LEM versions 


Before choosing a user to log in, there are several things to take note of:


  • When the LEM is first deployed, the first (and only) user to log into the LEM is "admin", and during that first log in, you will be forced to change the password to a secure password of your choice. 
  • The "admin" user is the default user for the 'web-based' GUI-console login to LEM.
  • Like Windows you cannot delete this user, but unlike Windows you cannot rename this user.
  • Also like Windows, you can login using admin whenever you want. We advise logging in with a specific user (local user or AD user) so that activity is tracked to the user.  And if a mistake was made in Monitor (filters) to make your user login unusable, you can always login with "admin" to verify access.
  • Never allow two users to login with the same user at the same time, especially the "admin" account. When using the web-based access to the LEM console, the user profile is kept on the LEM itself. Either user can corrupt the filters, and the nDepth searches created by this user. It may be possible to cause other problems as well.


Refer to the following document for creating new users in the LEM console:


  • Always log into the LEM with either your created local user account, or the Active Directory (AD) account.
  • The AD account will need to be all lower case characters for the fully-qualified domain and include the user (for example,\bill.gates). The domain name must be lower-case.


Always create users with the lowest permissions possible:

  • If the user only needs to receive email notifications, set the user role to 'contact'.
  • If the user only needs to view filters and rules, set the user role to 'monitor'.
  • If the user only needs to create/change filters, and only view rules, set the user role to 'auditor'.
  • If the user only needs to run reports, set the user role to 'reports'.





Last modified