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Home > Success Center > Log & Event Manager (LEM) > Upgrade LEM

Upgrade LEM

Table of contents

Updated March 23rd, 2017


This article provides steps to upgrade LEM (6.1 or later)  to the latest version.


LEM version 6.1 or later


During this process, the upgrade script disconnects the LEM virtual appliance from all LEM agents and consoles.


  1. Prepare the upgrade media:
    1. Download the Upgrade Package for LEM Virtual Appliance zip file from the SolarWinds Customer Portal.
    2. Unzip the file.
    3. Open the SolarWinds Log & Event Manager v6.3.1 Upgrade folder.
    4. Copy the TriGeo and Upgrade folders to the root of a network share.  


The upgrade locates the two directories only when \\<server- IP>\<share-name>  is specified. 

For example, for \\<server- IP>\<share-name>, the TriGeo and Upgrade directories are placed directly under <share-name>.


  1. Connect to the LEM virtual appliance using either the virtual console (vSphere or Hyper-V Manager) or an SSH client (such as PuTTY).
    • Use port 32022 when using a SSH client. Log in with your CMC user credentials.
  2. Access the CMC prompt.
    • In vSphere, arrow down to Advanced Configuration, and then press Enter.
    • In PuTTY, log in using your CMC credentials.
  3. At the cmc > prompt, enter: upgrade.
  4. Follow the onscreen instructions to complete the LEM appliance upgrade.


For more information, please see the SolarWinds LEM Upgrade Guide.



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