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Home > Success Center > Log & Event Manager (LEM) > Unable to access LEM using SSH

Unable to access LEM using SSH

Created by Craig O’ Neill, last modified by MindTouch on Jun 23, 2016

Views: 26 Votes: 1 Revisions: 6

Overview

This article addresses the issue where LEM cannot be accessed using PuTTY or another SSH client.

Note: If you do not know the cmc password, open a ticket with LEM Technical Support.

Environment

All LEM versions

Cause 

This can occur because of the following:

  • Incorrect Port
  • Firewall
  • LEM service settings

Resolution

  • Incorrect Port: The port used for SSH in LEM is 32022
  • Firewall: Verify that your Firewall allows SSH communication to the LEM appliance on port 32022
  • LEM Service settings: It is possible that SSH has been disabled on the LEM appliance.
    This policy can be implemented for regulation compliance, Auditing and/or Security purposes.

CMC Command

 

 

Last modified
20:23, 22 Jun 2016

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