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Home > Success Center > Log & Event Manager (LEM) > SolarWinds LEM Upgrade Guide > Appliance and component upgrade order > Upgrade the LEM agents

Upgrade the LEM agents

Created by Caroline Juszczak, last modified by Caroline Juszczak on Sep 27, 2016

Views: 1 Votes: 1 Revisions: 6

To take advantage of new enhancements such as Java Runtime Environment (JRE) and infrastructure updates, be sure to upgrade the LEM agents.

If you selected the Enable Global Automatic Updates check box when you adjusted your Global Automatic Update setting, your LEM agents will update automatically. If you did not enable global automatic updates, you can manually upgrade the LEM agents by accessing the installer through the LEM console or using an installer downloaded directly from the SolarWinds Customer Portal.

Upgrade agents from the virtual appliance using the LEM Console

Manually pushing agent upgrades from the virtual appliance is the fastest, easiest way to manually upgrade agents.

  1. In the LEM Console, click Manage and select Nodes.
  2. In the Nodes pane, select the LEM agent to upgrade.

    Press and hold <Ctrl> to select more than one agent.

  3. Click Remote Updates, and then select Update.

    An Update Status icon for your selected agent opens, indicating the update procedure.

    When the update is completed, the Update Status icon changes back to the green Updated icon and displays the new agent version.

    A LEM agent upgrade does not require you to reboot the host computer.

Upgrade LEM agents for Windows using the LEM Console

If your console is connected to the Internet, you can update your LEM agents through the LEM console.

  1. In the LEM console, click Manage and select Nodes.
  2. Click Add Node and select Agent node.
  3. Select the appropriate installation type.

    Select Remote Installation to push LEM agents to Microsoft Windows hosts across your network.

    Select Local Installation to log in to the device and install the LEM agent.

  4. Copy the setup.exe file to the local hard drive on the computer.

    The security settings in some Windows operating systems require the installer to be on the local hard drive prior to the launch.

  5. Log in to the computer, right-click the installer, select Run as Administrator, and complete the installation wizard.

    When installing the upgrade on systems running Windows 8.1, Windows 10, or Windows 2012 R2, include Windows 7 compatibility for the installation.

Upgrade LEM agents for Windows using an installer

If your console is not connected to the Internet, you can update your LEM agents by downloading the agent installer from another computer with an Internet connection. Install your new LEM agents in the same folder as your existing LEM agents. This process allows the installer to update the LEM agent software while maintaining all other configuration settings.

  1. Download the agent installer from the Additional Components page on the SolarWinds Customer Portal.
  2. Extract the ZIP file contents to your desktop or another location.
  3. Copy the setup.exe file to the local hard drive on the computer.

    The security settings in some Windows operating systems require the installer to be on the local hard drive prior to the launch.

  4. Log in to the computer, right-click setup.exe, select Run as Administrator, and complete the installation wizard.

    When installing on Windows 8.1, Windows 10, or Windows 2012 R2, include Windows 7 compatibility for the installation.

  5. Run setup and complete the installation wizard.

 

Last modified
10:50, 27 Sep 2016

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