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If your LEM Console is not connected to the Internet, you can apply a new license key offline using the LEM Console and a computer with Internet access. Applying a license key reactivates log event collection, restoring full product functionality.
You cannot upgrade your license using the SolarWinds License Manager.
If the computer hosting LEM Manager does not have Internet access, manually copy and paste the Unique ID into a text file and save the file to a shared drive accessible from a computer with Internet access.