Submit a ticketCall us

Welcome to the NEW Success Center. Search all resources (documentation, videos, training, knowledge base articles) or browse resources by product. If you are unable to find what you are looking for, please contact us at customersuccess@solarwinds.com

 

 

 

 

Home > Success Center > Log & Event Manager (LEM) > Send Popup Message action is not working

Send Popup Message action is not working

Created by Jason Dee, last modified by MindTouch on Jun 23, 2016

Views: 771 Votes: 0 Revisions: 4

Overview

This article describes what to check when a Send Popup Message Action on your rule fails to send the popup message.

Environment

All LEM versions

Cause 

This occurs when there is a misconfiguration in the original rule.

 

Resolution

  1. Go to Build > Rules and edit the rule that sends the popup message.
  2. Verify that the Send Popup Message Action fields are set as shown:

Note that SystemStatus is the event name used in the Correlations section for this particular rule, but you will need to substitute that for the event name used by your rule.

 

Last modified
20:20, 22 Jun 2016

Tags

Classifications

Public