Submit a ticketCall us

Solarwinds & Cisco Live! Barcelona
Join us from the 29th of January to the 2nd of February at Cisco Live 2018 in Barcelona, where we will continue to show how monitoring the network with SolarWinds will keep you ahead of the game. At our booth (WEP 1A), we will demonstrate how SolarWinds network solutions can help. As a bonus, we are also hosting a pre-event webinar - Blame the Network, Hybrid IT Edition with our SolarWinds Head Geek™, Patrick Hubbard on January 24th - GMT (UTC+0): 10:00 a.m. to 11:00 a.m. There's still time to RSVP.

Home > Success Center > Log & Event Manager (LEM) > Send Popup Message action is not working

Send Popup Message action is not working

Created by Jason Dee, last modified by MindTouch on Jun 23, 2016

Views: 999 Votes: 0 Revisions: 4

Overview

This article describes what to check when a Send Popup Message Action on your rule fails to send the popup message.

Environment

All LEM versions

Cause 

This occurs when there is a misconfiguration in the original rule.

 

Resolution

  1. Go to Build > Rules and edit the rule that sends the popup message.
  2. Verify that the Send Popup Message Action fields are set as shown:

Note that SystemStatus is the event name used in the Correlations section for this particular rule, but you will need to substitute that for the event name used by your rule.

 

Last modified

Tags

Classifications

Public