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Home > Success Center > Log & Event Manager (LEM) > Scheduled reports have stopped running

Scheduled reports have stopped running

Created by Jason Dee, last modified by MindTouch on Jun 23, 2016

Views: 813 Votes: 1 Revisions: 6

Overview

Your scheduled reports have stopped running inexplicably.

Environment

All LEM versions

Cause 

  • A password may have expired.
  • Your LEM was upgraded and your Reports Console was not.

Resolution

Verify that you can run a report manually in the Reports Console:

  1. Verify that your LEM Reports Console is running the same version as your LEM virtual appliance:
    1. Press CTRL-A to check your Reports Console version.
    2. Check your appliance version under Manage > Appliances.
  2. Try using a different local LEM account in your Reports Console. 
  3. Verify that the account your Reports Console is using has a password with no special characters (%, ^, $, etc).
  4. Verify that the report is set  to the proper directory

 

Last modified
20:19, 22 Jun 2016

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