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Home > Success Center > Log & Event Manager (LEM) > Rule notification when a LEM agent goes offline

Rule notification when a LEM agent goes offline

Table of contents
Created by Christine Magbuo, last modified by Karen Valdellon on Jun 27, 2016

Views: 24 Votes: 1 Revisions: 17


This article describes how to create a rule that sends an email alert when a LEM agent goes offline.


  • LEM 6.2
  • Windows agent installed in any supported Windows platform


Create/add a new rule for the event called Internal Agent Offline:

  1. Open the LEM Console and go to Build > Rule.
  2. Click Add rule.
  3. Select It Operations > General Best Practice.
  4. Configure email settings and verify that it is working.
  5. Select the email recipient and click Finish.
  6. In the search bar on the left pane, type agent.
  7. Select InternalAgentOffline and drag it to the Correlation box.
  8. Leave the Correlation Time as it is.
  9. In the Actions box, select Send Email Message and drag the InternalAgentOffline events under the $EventInfo field
  10. Do the same for Detection Time.
  11. Click Save.
  12. Click Activate Rule in the upper right hand corner of the Rule tab.





Last modified
00:32, 27 Jun 2016