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Home > Success Center > Log & Event Manager (LEM) > Mount error 112 when upgrading LEM

Mount error 112 when upgrading LEM

Updated June 13, 2017


The following error is displayed after entering the network share details and credentials while upgrading LEM:

Mount error 112


LEM 6.3.1 and earlier


This error may be caused by disabling support for SMBv1(client) by MS in your Windows release or the domain admin via GPO due to being outdated compared to its counterparts SMBv2 and SBMv3.


Refer to Stop using SMB1 (Content provided by NedPyle [MSFT], available at, obtained on June 12, 2017) for an explanation on why SMB1 is disabled in the latest Windows version.


As of LEM 6.3.1 HF4, we only support SMBv1 Cilent protocol. Support for SMB v2 and V3 is planned in upcoming major releases of LEM.


Perform any of the following options:


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Last modified
19:11, 12 Jun 2017