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Home > Success Center > Log & Event Manager (LEM) > Logon Failed. Database Vendor Code: 1305, Error Code: -2147189176

Logon Failed. Database Vendor Code: 1305, Error Code: -2147189176

Updated September 6th, 2017

Overview

Unable to run reports via the Reports Console.  The following error message is received:

 

Logon failed

Details: [Database Vendor Code: -1305]

Error Code: -2147189176

Environment

All LEM versions

Cause 

This error is caused by an issue with encryption between the LEM and the Reports Console.

Resolution

 

Is TLS Enabled and not needed?

  1. In the Reports Console, click Configure > Managers - Credentials and Certificates.
  2. If the Use TLS connection box is checked and TLS is not enabled on LEM, uncheck the option.
    Note: If you are unsure, you can verify if TLS is enabled from the LEM Manager menu in the CMC shell by typing disabletls and confirming the desired state at the prompt.

 

 

Is TLS Enabled and needed?

  1. Ensure the steps to Enable TLS and export the certificate have been followed correctly.
  2. Import the certificate into the Reports Console by clicking Configure > Managers - Credentials and Certificates and then the Certificates tab.
  3. Restart the Reports Console.
  4. Try to run your report again. If you continue to have issues, contact SolarWinds Support.

 

 

Last modified
13:37, 6 Sep 2017

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