Submit a ticketCall us

Solarwinds & Cisco Live! Barcelona
Join us from the 29th of January to the 2nd of February at Cisco Live 2018 in Barcelona, where we will continue to show how monitoring the network with SolarWinds will keep you ahead of the game. At our booth (WEP 1A), we will demonstrate how SolarWinds network solutions can help. As a bonus, we are also hosting a pre-event webinar - Blame the Network, Hybrid IT Edition with our SolarWinds Head Geek™, Patrick Hubbard on January 24th - GMT (UTC+0): 10:00 a.m. to 11:00 a.m. There's still time to RSVP.

Home > Success Center > Log & Event Manager (LEM) > Locked out of LEM and how to reset the admin password

Locked out of LEM and how to reset the admin password

Table of contents
Created by Randall Harwood, last modified by Ezgi Muderrisoglu on Nov 04, 2016

Views: 4,619 Votes: 3 Revisions: 10

Overview

This article provides information on how to reset the admin password to log in to the LEM Console.

Environment

LEM 6.2.x only and below

Steps

  1. Connect to the LEM via SSH client or hypervisor virtual console. See Use an SSH client to connect to your LEM Appliance.
  2. Navigate to the manager menu and run the resetadmin command. The manager service will restart.
  3. You will now be able to log in to the console using a username of admin and default password of password.
  4. After logging in, it will prompt you to reset the admin password.

 

******PLEASE NOTE: If you are using a newer version of LEM [6.3 or 6.3.1], the steps above will NOT work.

Instead, please see: This Article

 

Last modified

Tags

Classifications

Public