Submit a ticketCall us

Have You Auto Renewed? If not, you're missing out.
The SolarWinds Renewal Program comes with a host of benefits including the most recent product updates, 24/7 technical support, virtual instructor-led training and more. Experience all of this with the convenience of Auto Renewal, and never worry about missing any of these great benefits. Learn More.

Home > Success Center > Log & Event Manager (LEM) > LEM package fails to download

LEM package fails to download

Created by Craig O’ Neill, last modified by MindTouch on Jun 23, 2016

Views: 4 Votes: 0 Revisions: 3

Overview

The LEM package downloads up to 53% and displays the following error and clicking Resume restarts the download from 0%:

Download interrupted

Environment

All LEM versions

Cause 

This occurs when the proxy settings prevent the download.

Resolution

Perform any of the following options.

Note: If the issue persists, contact SolarWinds Support.

 

Last modified

Tags

Classifications

Public