Updated June 29, 2016
This article provides brief information and steps to resolve the issue when when an event comes into LEM but does not give useful information about the event.
All LEM versions
Vendors change event descriptions all the time and we just have to update the LEM connector that reads that event in order to pick up the new description of the event details.
Create a New case with support either on the web or call, and provide the following
We then will have our developers update the connector to reflect the changes from the new event details.