Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Log & Event Manager (LEM) > LEM is unable to receive logs from jBoss

LEM is unable to receive logs from jBoss

Created by Craig O’ Neill, last modified by MindTouch on Jun 23, 2016

Views: 12 Votes: 1 Revisions: 3


This article describes the issue when LEM agent is unable to receive logs from jBoss. 



  • LEM version 6.2
  • Jboss EAP version 6.1


This issue occurs when the time format for LEM jBoss connect is not properly patterned. 


Change the time format on  jBoss to {MM/dd/yyyy HH:mm:ss,SSS}.


Last modified
20:13, 22 Jun 2016