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Updated July 26, 2016
This article describes a known issue where the LEM Reports Console won't run reports on a system with Sophos Enterprise Console also installed.
In this scenario the crystaljrc.log log (located in "%ProgramFiles%\SolarWinds Log and Event Manager Reports" by default) shows errors such as:
13 Dec 2941 12:05:12 [ORBacus:ThreadPerRequest:Dispatcher] FATAL com.crystaldecisions.data.jdbc - Return DbErr_TableNotFound in DbFetchTableInfoEx()
13 Dec 2941 12:05:12 [ORBacus:ThreadPerRequest:Dispatcher] FATAL com.crystaldecisions.data.javaserver - Return error value in dispatcher's DbFetchTableInfoEx(). The error code is: 21
LEM version 6.2.1
There is a conflict in the Sophos reporting components and LEM Reporting components.
This conflict can be resolved by installing each on separate devices.