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Home > Success Center > Log & Event Manager (LEM) > Log & Event Manager (LEM) Documentation > LEM Administrator Guide > Upgrade to LEM 6.4 or later using an ISO

Upgrade to LEM 6.4 or later using an ISO

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December 10, 2018

From LEM 6.3.1 Hotfix 5 or later, you can upgrade to LEM 6.4 or later to the latest version using an ISO.

During this process, the upgrade script disconnects the LEM virtual appliance from all LEM agents and consoles.

  1. Prepare the upgrade media.
    1. Download the Upgrade Package for the LEM ISO image from the SolarWinds Customer Portal.
    2. Mount the ISO image on your hypervisor.
      • Find instructions for mounting the ISO image on Microsoft Hyper-V here.
      • Find instructions for mounting the ISO image on VMware vSphere here.
  2. Connect to the LEM virtual appliance using either the virtual console (vSphere or Hyper-V Manager) or an SSH client (such as PuTTY).

    Use port 22 when using an SSH client.

  3. Log in with your CMC user credentials.
  4. Access the CMC prompt.
  5. In vSphere, arrow down to Advanced Configuration, and then press Enter.
  6. In PuTTY, log in using your CMC credentials.
  7. At the CMC > prompt, enter: upgrade


  8. Enter i for ISO, and then follow the prompts.

After you perform an LEM upgrade, always reboot the LEM appliance.

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