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The following error appears during a LEM Desktop Console upgrade:
Sorry, an error has occurred.
This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance.
An installer cannot be configured or misconfigured. This can occur because of the following reasons:
All LEM Desktop Console versions
Uninstall the SolarWinds Log and Event Manager Console and Adobe AIR from Control Panel > Programs and Features.
Delete the entire sim.console folder from the user's profile:
Reinstall the SolarWinds Log and Event Manager Console and Adobe AIR.