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Home > Success Center > Log & Event Manager (LEM) > LEM Air Console in unable to connect to Manager

LEM Air Console in unable to connect to Manager

Created by Craig O’ Neill, last modified by Steven Bansil on Jul 11, 2016

Views: 34 Votes: 1 Revisions: 2

Updated: July  11, 2016

Overview

This article describes the issue when Adobe Air Console is unable to connect to the manager service.

The credential test passes okay.

Environment

  • All versions of LEM 

  • Adobe Air Console

Cause 

This is a possible environmental DNS issue.

Resolution

  1. Try using the IP address rather than the host name typically SWI-LEM.

If it connects, then you have a DNS issue.

NOTE: If that fails, please see https://support.solarwinds.com/Succe...to_air_console.

 

 

Last modified
23:56, 10 Jul 2016

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