Submit a ticketCall us

WebinarUpcoming Webinar: How Help Desk and Remote Support Pays for Itself

Learn how help desk software can simplify ticketing management, allow you to track hardware and software assets, and accelerate the speed of IT support and service delivery. Gain insights on how remote support tools allow your IT team to maximize their efficiency and ticket resolution by expediting desktop troubleshooting, ultimately helping keep end-users happy and productive.

Register here.

Home > Success Center > Log & Event Manager (LEM) > LEM Administrator Guide > Log in to the LEM web console

Log in to the LEM web console

Updated: September 15, 2017

Use the web console to manage and monitor the LEM application.

 

To log in to the LEM Manager

  1. Open a web browser and enter the web console URL that was provided when you configured the LEM VM on either VMware vSphere or Microsoft Hyper-V, for example:

    http(s)://<IP address of LEM VM>:8080/lem/

  2. Enter your user name and password.

    File:Success_Center/Reusable_content_-_InfoDev/LEM/Log_and_Event_Manager_Administrator's_Guide/LEM_Administrator's_Guide/0010-Log_in_to_the_LEM_web_console/web-console-logon-screen.png

    Only existing administrator, auditor, and monitor users can log in to LEM. Contacts cannot log in. See About LEM roles for details.

  3. Click Connect.

    The connected icon File:Success_Center/Reusable_content_-_InfoDev/LEM/Log_and_Event_Manager_Administrator's_Guide/LEM_Administrator's_Guide/0010-Log_in_to_the_LEM_web_console/icon-connected_29x18.jpg displays in the Status column to indicate that you are logged in to the selected Manager.

The console restores the view that was open the last time you closed the console.

When you connect to the web console for the first time, LEM prompts you to authenticate to the host Manager. If you have additional Managers associated with the console, log in to configure each Manager or view their events. When you log out, you are disconnected from additional Managers in the web console. To disconnect from the host Manager, close the browser window.

Supported and unsupported URLs

If you are using the hostname for the URL, add the LEM hostname or IP address into DNS.

Port 8080 is unsecure and is automatically disabled after activation has been completed. Port 8443 is always available.

Supported URLs Unsupported URLs

http://<your_ip_address>

http://<your_ip_address>:8080/lem

http://<your_hostname>

https://<your_hostname>:8080/lem

https://<your_hostname>:8443/lem

https://<your_ip_address>

https://<your_ip_address>:8443/lem

To log out of a LEM Manager

  1. In the toolbar, choose Manage > Appliances.

  2. In the Appliances grid, click next to the appliance and select Log out.

    The disconnected iconFile:Success_Center/Reusable_content_-_InfoDev/LEM/Log_and_Event_Manager_Administrator's_Guide/LEM_Administrator's_Guide/0010-Log_in_to_the_LEM_web_console/icon-disconnected.png displays in the Status column to indicate that you are logged out of the selected Manager.

Last modified

Tags

Classifications

Public