Revised: January 31, 2012
These release notes provide additional guidance for SolarWinds Log & Event Manager (LEM) v5.3.1.
This version of SolarWinds Log & Event Manager provides the following improvements, organized by functional area:
viewsysinfodid not show uptime for approximately 2 days.8
SolarWinds LEM version 5.3.1 includes 44 new connectors and several improved connectors.
The following sections provide required information for installing and upgrading Log & Event Manager.
SolarWinds Log & Event Manager consists of a virtual appliance (referred to as "Manager" and "Appliance"), a desktop Console, and the LEM Reports application. The LEM virtual appliance requires VMWare ESX/ESXi with vSphere 4.0 or later. The LEM Console is an Adobe AIR application, compatible with Windows, Mac OS, and Linux. Log & Event Manager Reports is Crystal Reports-based and requires Windows.
For more information on installing Log & Event Manager, please refer to the Log & Event Manager QuickStart Guide.
SolarWinds supports Log & Event Manager Versions 5.2 and later, and TriGeo SIM versions 5.0 and later.
The following section provides critical notes regarding how to complete an upgrade to the latest version of Log & Event Manager, regardless of your current version.
Note: Detailed upgrade instructions are available in the Log & Event Manager Upgrade Guide.
When you are preforming incremental upgrades, like upgrading from v5.0 to v5.2 in order to upgrade to v5.3.1, we recommend you let your LEM Agents reconnect to the upgraded LEM Manager after each step.
All LEM upgrades include a connector update, but we often update the stand-alone Connector Update package between releases as well. To ensure you have the latest version of all of the LEM connectors, download the current Connector Update package here.
The following sections provide information related to previously unmentioned, known issues in Log & Event Manager.
Log & Event Manager v5.3 included a new license for all LEM customers. Please access your activation key from the SolarWinds Customer Portal, and activate your LEM Console from Manage > Appliance > License. If you receive an error ("Error retrieving license information"), check your license key and network connection, or use the manual activation feature from the SolarWinds Customer Portal.
Note: If you are upgrading from a functional v5.3 LEM appliance, you have already completed this step.
vSphere 5.0 is missing a file needed to deploy SolarWinds LEM, which makes it appear the two products are not compatible. VMware is working on a permanent solution to this issue and the immediate workaround, along with the file needed for the fix, is providedhere.
Customers attempting to uninstall an agent that was originally installed on a previous version may receive one of two errors:
Due to the changes in the Java Runtime Environment and licensing functionality, some agents may appear with a new IP and/or hostname combination. We've attempted to ensure this is the same IP/hostname that connects to the appliance, but it is possible that this detection is less reliable on some platforms.
On Unix/Linux platforms, there is a known issue in the Java Runtime Environment that makes this detection even less reliable.
Workaround: Enter the expected/desired values in the
/etc/hosts file. The Agent will then use and transmit those values to the appliance.
The upgrade script fails and returns the error,
cp: cannot stat '/tmp/smb/Upgrade/x64jar': No such file or directory when McAfee On-Access Scan prevents it from extracting the upgrade files.
The following table provides the internal Development ID numbers and external support ID numbers for customer-reported issues resolved in this release.
|Issue Link||Support ID number||Development ID number|
Click the links below for the release notes for previous versions of SolarWinds Log & Event Manager.
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