Revised: July 13, 2011
Log & Event Manager Version 5.2 is the initial SolarWinds release, building on technology from TriGeo to provide comprehensive log and event management. For customers updating their software from TriGeo SIM Version 5.0 or 5.1, there are significant performance improvements, updates, and additional features. For more details, refer to Log & Event Manager Features and Improvements.
Customers updating their software from TriGeo SIM Version 5.1.2 to SolarWinds Log & Event Manager 5.2 will note the following new features and improvements, organized by functional area:
The following sections provide required information for installing and upgrading Log & Event Manager.
SolarWinds Log & Event Manager consists of an appliance (referred to as "Manager" and "Appliance"), Console, and Reports Console. The LEM virtual appliance requires VMWare ESX/ESXi with vSphere 4.0 or later. The Log & Event Manager Console is an Adobe AIR application, compatible with Windows, Mac OS, and Linux. Log & Event Manager Reports is Crystal Reports-based and requires Windows.
For more information on installing Log & Event Manager, please refer to the Log & Event Manager Quick Start Guide and the Installation Guide.
As of the release of SolarWinds Log & Event Manager 5.2, SolarWinds no longer officially supports TriGeo SIM versions older than Version 5.0. Version 5.2 will support upgrades from Version 5.0.2, 5.1.0, 5.1.1, and 5.1.2.
The following sections provide general guidance for completing an upgrade to the latest version of Log & Event Manager, regardless of your current version.
Note: Detailed upgrade instructions are available in the Upgrade Instructions document in the Log & Event Manager software download on the SolarWinds Customer Portal. After downloading, refer to the "Upgrading" section of the index.
If your currently installed version of TriGeo SIM is older than version 5.0, you must upgrade to Version 5.0 before continuing. Please contact technical support for 5.0 upgrade information.
In general, you will need to download and unpack the Log & Event Manager software download, then continue by upgrading your appliances, Consoles, Reports, and other software as needed. You will need to provide your Log & Event Manager Appliance(s) (virtual or legacy hardware) with an accessible Windows network share or mounted DVD/CD media in order to upgrade. To upgrade the Console, Reports Console, and other software, simply running the installers again will preserve your existing settings and upgrade to the latest compatible version. It's recommended to keep all your software on the latest version for compatibility and performance reasons.
Note: Upgrading your Appliance(s) to version 5.2 will take anywhere from 15-45 minutes, depending on previous version and hardware/resource capabilities. During this time your manager will be offline, agent/log data will continue to queue and be delivered after startup.
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