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Home > Success Center > Log & Event Manager (LEM) > LEM - Knowledgebase Articles > Where can I download the report console for LEM

Where can I download the report console for LEM

Table of contents

Overview

This article describes how to locate the Reports Console installer to download and start the Reports console installation process.

Environment

LEM 6.2.1 and later

Steps

To run reports on the information that you have gathered in the LEM, a user has to install a separate console: The Reports Console for LEM.

Where to locate the reports console to download the installer:

  1. Log in to the SolarWinds Customer Portal.
  2. Go to License Management > My Downloads
  3. Locate Log & Event Manager (LEM,SIM) and select the Log & Event Manager License that you have which is still valid.
  4. Locate the installers under Additional Downloads.

 

Installing the Reports console requires two installers: Reports Installer and the Crystal Reports Runtime Installer.

Perform any of the following options:

Note: For both of these options, right before you download the installer, make sure from the dropdown menu on the row that has the installer you want, you select the reports installer that is the correct version. Example: if you have LEM 6.2.1, then the reports installer should be 6.2.1.

  • Option1:  Download the installer that has both of these installers in one: LEM Reports and Crystal Reports Runtime Installer for Windows.
  • Option2: Download the installers separately: Crystal Reports Runtime Installer, and the Reports Installer.


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For more information information on how to install and configure the reports console:

  • How to install the reports console with a video.
  • Additional how to install the reports console article here.
  • Here is a handy demonstration example of a report being run on the reports console.
  • Additional information on Reports console features can be found here

If you run into any issues/errors regarding the Reports console, refer to the Reports troubleshooting guide, here.

 

 

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