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Home > Success Center > Log & Event Manager (LEM) > LEM - Knowledgebase Articles > Using LEM to locate user account deleting emails from a specific exchange mailbox

Using LEM to locate user account deleting emails from a specific exchange mailbox

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Created by Craig O’ Neill, last modified by MindTouch on Jun 23, 2016

Views: 867 Votes: 0 Revisions: 5


LEM can be used to forensically track suspicious activity. You can build filters or ndepth searches to locate a user account deleting emails from a specific exchange mailbox.


Note: Exchange 2010+ has greater auditing possibilities.


  • ALl LEM versions
  • Exchange 2003



  • Is your exchange server setup to send eg."564" messages to LEM?
  • Are those events available to read on the Exchange server EventViewer  itself?
  • If 'no' then LEM does not have those messages in its database and you will not be able to track the Event.


This may not be possible and here is how to find out:


Using nDepth you will be able to narrow down your search and forensically isolate a particular user. You will need a Useful Event ID (ProviderSID in LEM)

563  Object Open for Delete

564  Object Deleted


Start by checking for the above eventIDs on the Detection IP for the Exchange server.


Any Alert.DetectionIP = |-AND-| Any Alert.ProviderSID = 564

(  is an example ipAddress)

Other than that there is not much else you can do on Exchange 2003 - Mailbox auditing was not introduced until 2010.


You may see unexpected results associated with a particular user.


The process when building a specific filter is to narrow down the filter, recreate the issue and narrow further. Generally the narrowing process only has to be done twice unless there are many similar events.

The following documents provide guidelines on the filter and rule creation process below.

SolarWinds Technical Reference


Creating Rules in Your SolarWinds Log & Event Manager Console

How to Create Filters in Your SolarWinds LEM Console to Pinpoint Events of Interest


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