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Home > Success Center > Log & Event Manager (LEM) > LEM - Knowledgebase Articles > Update the LEM License

Update the LEM License

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Created by James Nielsen, last modified by Robert Barbieri on Jan 03, 2019

Views: 3,075 Votes: 4 Revisions: 7

Overview

This article describes how to update the license when there has been a license change or when maintenance is renewed.

Environment

  • All LEM versions

Steps

  1. Log in to the SolarWinds Customer Portal.
  2. Hover over Licenses then select Manage Licenses on the menu bar.

 

2019-01-03 16_12_11-2019-01-03 16_02_46-Customer Portal _ SolarWinds-5.png

 

  1. Find Log and Event Manager and click the plus_btn_16x16.png to expand.
  2. Copy the activation key to the clipboard.

 

2019-01-03 16_17_05-License Management _ SolarWinds Customer Portal.png

 

  1. In the LEM Console, go to Manage > Appliances.
  2. Go to the License tab and click the Update License on the bottom right.
  3. Paste the key into the Key field.
  4. If necessary, modify or add the information in the given fields.
  5. Click Activate at the bottom right. You should get a message confirming that activation is successful.

 

2019-01-03 16_39_08-SolarWinds Log & Event Manager.png

 

 

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