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Home > Success Center > Log & Event Manager (LEM) > LEM - Knowledgebase Articles > Restore LEM configurations

Restore LEM configurations

Updated June 16, 2017


This article describes how to restore LEM configurations in case part of the configuration was accidentally deleted (for example, rules, groups, or connector profile or email template) or if you are performing disaster recovery testing.


All LEM versions


Restore the LEM configuration 

Note: A backup configuration should be available on a shared network to be able to perform these steps.

  1. Open a vSphere or Hyper-V console in LEM or establish an SSH connection or PuTTY using cmc as the login.
  2. Enter appliance to access the Appliance menu.
  3. Run the import command to start importing the configuration.
    Note: Verify the date on the backup to avoid losing any previous configurations.
  4. Follow the prompts until you are pointed to the network location where the configuration is stored. For example, a file named TriGeoBackup or TriGeoBackupYYYYMMDD is the ShareName.
    Note: The ShareName is case sensitive.

When completed, the Manager service is started which allows LEM to receive the data. We recommend rebooting LEM to make sure that there is a clean startup.

Note: Perform the reboot under the Appliance menu using the reboot command.

Set up the LEM configuration backup

  1. Open a vSphere or Hyper-V console in LEM or establish an SSH connection or PuTTY using cmc as the login.
  2. Enter Manager to access the Manager menu.
  3. Enter backupconfig to configure the backup.
    Note: The ShareName is case sensitive.
  4. Follow the prompts to proceed with the configuration:
    1. Select Daily (1), Weekly (2), or Monthly (3) for the frequency of the backups or select N to use a non-existent backup.
    2. Enter \\<server-IP-hostname>\<share-name>.
      Note: The ShareName is case sensitive.
    3. Enter your credentials or service account credentials to access the shared network.
    4. Select Y to append the date.
    5. Select Y to run the backup now.
  5. Make sure that the shared network has a single file named TriGeoBackup or TriGeoBackupYYYYMMDD, and is about 1 GB in size.


See the Configure Backups on your LEM Appliance article for details on how to back up your database (archiveconfig) daily.



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