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Home > Success Center > Log & Event Manager (LEM) > LEM - Knowledgebase Articles > LEM mount error(115): Operation now in progress

LEM mount error(115): Operation now in progress

Updated Dec 08, 2018


This article describes an error during the LEM upgrade process where you are asked to specify a network share location containing upgrade files. After entering the network share as \\hostname\sharename and the username and password, LEM throws this error and will fail the upgrade process:

Mount error(115): Operation now in progress


  • All LEM Version(s)


  • A network name resolution failing on the smb client in LEM.
  • Local/network firewall blocking port 445 or routing issues


Solution 1:

  1. Check ICMP connectivity (ping) between the hosts.
  2. Verify no Routing/Firewall ACL issue between the hosts if they are in different networks
  3. Attempt to mount a share on the same subnet as LEM.
  4. Attempt to use the IP address and a simple share name when mounting the share. 
    • e.g. \\\lem\ rather than \\some_host_some_place_on_the_network\this_share.name_desktop_special_unique_and_long


If you are getting a different mount error please check relevant KB's for solution/workaround(s)





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