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Home > Success Center > Log & Event Manager (LEM) > LEM - Knowledgebase Articles > LEM is unresponsive or appears offline

LEM is unresponsive or appears offline

Created by Jason Dee, last modified by Caroline Juszczak on Aug 31, 2018

Views: 1,267 Votes: 1 Revisions: 5

Overview

LEM appears to be offline or unresponsive and displays the following symptoms:

  • The Desktop Console doesn't connect or your Web Console won't load.
  • The Reports Console may not run a report correctly.
  • One or more of your partitions may be full or close to full (viewable from your hypervisor console or CMC console). For example, the LEM partition is 100% full.

Environment

All LEM versions

Cause 

The service may have crashed due to insufficient resources, excessive rules firing, and so on.

Resolution

  1. Reboot your LEM. See Rebooting the LEM Appliance.
  2. If any of your partitions are still full and you still can't access your console, please contact SolarWinds Support.

 

 

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