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Home > Success Center > Log & Event Manager (LEM) > LEM - Knowledgebase Articles > LEM Heartbeat email How To

LEM Heartbeat email How To

Updated Feb 01 2019

Overview

This is a simple rule that will email a user every hour. The absence of the email will suggest that either LEM or the SMTP server is in trouble, warrantly immediate investigation. Furthermore, an gaps in the regular one hour emails suggest a problem

Environment

  • All LEM

Cause

 

This is a step to help troubleshooting periods when LEM might not be able to send emails. 

 

Resolution

First ensure you are receiving regular emails from the manager.

Please follow the screen shot to search nDepth for Epic

InternalInfo.Eventinfo = *EPIC*

 

 

InternalInfo.PNG

 

 

 

 

If there are no internal info events, please enable the manager connector as per this screen shot

Manage > Appliance > Right click gear icon and make sure the ManagerMonitor is running

 

 

ManagerMonitor.PNG

 

 

Next step is to create the rule.

 

Please use this next screen shot as a guide. 

 

EpicRule.PNG

 
 
Save and click the activate rules button. 
You now have a heart beat rule every hour.
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