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Failed to export reports to PDF after Windows Update KB3102429

Created by David Clark, last modified by MindTouch on Jun 23, 2016

Views: 2,127 Votes: 6 Revisions: 13

Overview

The following error appears when trying to export a report to PDF after installing Windows Update from KB3102429, while other report formats are exported successfully:

Failed to export the report.

Environment

  • All LEM Reports Console versions
  • All Windows Operating Systems including Windows 8, 2008, 2008 R2, 2012 R2
  • Windows Update KB3102429 installed

Cause 

The is caused by installing the Windows Update KB3102429, which affects the report function in LEM. 

Resolution

As a workaround, uninstall the Windows Update KB3102429 and reboot.

 

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