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Home > Success Center > Log & Event Manager (LEM) > LEM - Knowledgebase Articles > Exchange Change Notification Alerts Not Received

Exchange Change Notification Alerts Not Received

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Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 838 Votes: 0 Revisions: 8

 

Issue: No change notification alerts are received when exchange accounts are created, edited or deleted. This happens when using the server or when using the Exchange Management Console on a computer. It also does not show which user has made the change.

Cause: This could be due to configuration issue in the Exchange Connectors on the LEM.

 

Resolution:
Ensure that the windows Agent is installed on the Exchange Server, which is required to communicate with the Exchange logging information of LEM. Follow the steps to configure the Exchange Server: 

 

  1. Ensure you have installed the SolarWinds LEM Agent on the Exchange Server.
  2. In LEM, under Manage > Nodes, select "Connectors" from the gear drop-down next to the node that represents your Exchange server.
  3. In the "Connector Configuration" of your Exchange Server's Node, type "Exchange" in the Refine Results area in the left-pane to find the Exchange connectors.
  4. Click the gear drop-down next to each of the 3 Exchange connectors, and select "New".
  5. Leave the default Connector information, and click "Save".
  6. Once the 3 new connectors have been created, click the gear drop-down next to the 3 new connectors that was created, and select "Start" to start the 3 Exchange connectors.
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