Submit a ticketCall us

Training ClassThe Orion® Platform Instructor-led Classes

Provided by SolarWinds® Academy, these trainings will introduce users to the Orion Platform and its features, management, and navigation. These courses are suitable for users looking to discover new tips, tricks, and ways to adapt their Orion products to better suit their monitoring needs:
Deploying the Orion Platform
Configuring Orion views, maps, and accounts
Configuring Orion alerts and reports

Reserve your seat.

Home > Success Center > Log & Event Manager (LEM) > LEM - Knowledgebase Articles > Error message after reinstalling LEM

Error message after reinstalling LEM

Updated 01/25/2018


The following error message displays in the LEM Administrator Console:

(Wed Aug 30 19:01:04 BST 2017) II:INFO [FastCenter] {Thread-5:32} Sending InternalWarning for 'Windows System': 5:Warning: could not link .\lib\EventDsc.dll

This error occurred under the following conditions:

  • Updated LEM to 6.3.1 Hotfix 6 
  • Some agents did not receive automatic updates
  • Performed a clean uninistall and re-installed LEM. During the install, you used a local or remote installer for the 6.3.1 and the LEM agents were updated to 6.3.1 Hotfix 5. 


  • LEM 6.3.1 HF5 / HF6
  • Agent HF5


Known issue.


Install the LEM 6.3.1 agent using the local installer, and then apply the latest hotfix locally.


Workaround is to copy the EventDsc.dll from ContegoSPOP\6.3.1.hotfix5\lib to ContegoSPOP\lib.



Last modified