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Home > Success Center > Log & Event Manager (LEM) > LEM - Knowledgebase Articles > Error: Logon failed. Database vendor code 210

Error: Logon failed. Database vendor code 210

Created by Aileen de Lara_ret, last modified by MindTouch on Jun 23, 2016

Views: 1,854 Votes: 0 Revisions: 2

Overview

This article provides brief information and steps to resolve the following error:

Logon failed. 

Details: [Database Vendor Code: 210]

 

Environment

All LEM versions

Resolution

Note: Add the computer on which you want to run reports to the list of allowed computers on your LEM Manager, or remove all LEM Reports restrictions.

 

To configure your LEM Manager to allow specific computers to run LEM Reports:

  1. Log in to your LEM virtual appliance using either the vSphere Console view, or an SSH client such as PuTTY.
  2. At the cmc> prompt, enter service.
  3. At the cmc::scm# prompt, enter restrictreports.
  4. When prompted, press Enter.
  5. Enter the IP addresses of the computers you want to allow to run LEM Reports, separated by spaces.
    Note: Your entry will override any previous entries, so ensure the list you provide is complete.
  6. Enter to confirm your entry.
  7. Enter exit to return to the cmc> prompt.
  8. Enter exit to log out of your LEM virtual appliance.

 

To remove all LEM Reports restrictions:

  1. Log in to your LEM virtual appliance using either the vSphere Console view, or an SSH client such as PuTTY.
  2. At the cmc> prompt, enter service.
  3. At the cmc::scm# prompt, enter unrestrictreports.
  4. When prompted, press Enter.
    Note: Unrestricting LEM Reports will make the LEM database accessible on any computer on your network running LEM Reports.
  5. Enter exit to return to the cmc> prompt.
  6. Enter exit to log out of your LEM virtual appliance.

 

Access to LEM Reports is completely restricted by default. In order to run reports in LEM Reports for the first time, complete one of the procedures outlined above to specify what computers you want to allow to access your LEM database.

 

 

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