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Home > Success Center > Log & Event Manager (LEM) > LEM - Knowledgebase Articles > Cisco IPS devices not logging data when using the LEM agent

Cisco IPS devices not logging data when using the LEM agent

Updated: September 28, 2018

Overview

Cisco IPS devices are not logging data when using the LEM agent. Instead, you will see many Connection Timeout events coming into the LEM console from the Cisco IPS 5+ (SDEE) connector or Tool Alias.

Environment

LEM 6.1 and earlier

Resolution

Workaround for LEM 6.1 agents

  1. Install the LEM agent.
  2. Go to the following locations: 
    • For 32-bit: C:\Windows\System32\ContegoSPOP\
    • For 64-bit: C:\Windows\SysWOW64\ContegoSPOP\
  3. Open the SWLEMAgent.lax file.
  4. Add the value -Dhttps.protocols=SSLv2Hello,TLSv1,SSLv3 to the lax.nl.java.option.additional property, so that the SWLEMAgent.lax file now looks like the following:
  5. Save the modified file.
  6. Restart the agent.

LEM pre-6.1 agents

SolarWinds recommends that you upgrade LEM agents earlier than version 6.0.

 

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