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Home > Success Center > Log & Event Manager (LEM) > LEM - Knowledgebase Articles > AIX Agent Communication error

AIX Agent Communication error

Created by Randall Harwood, last modified by James Moore on Jan 29, 2019

Views: 883 Votes: 0 Revisions: 7

Updated 29 January 2019

Overview

This article provides steps to resolve the following spoplog.txt:

 

Error Message states Failed to start Fast reader: - reader failed to report the error

unable to establish connection with the Manager. Reason Java.io.error

Trying to establish connection from agent to manager

connection with manager closed

Environment

LEM version 6.1 or later

Cause

The Java version on the AIX server is older than the Java version the agent is using.

Resolution

Two possible fixes are available:

  1. Upgrade the Java on the AIX.

    - or - 

  2. Use the older version of the AIX agent installer 5.3.1 uses older Java: 

    http://downloads.solarwinds.com/solarwinds/Release/LEM/SolarWinds-LEM-v5.3.1-AIXAgentInstaller.zip

 

 

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