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Home > Success Center > Log & Event Manager (LEM) > LEM - Knowledgebase Articles > 0x80070569 error when starting a new or migrated LEM virtual machine in Hyper-V

0x80070569 error when starting a new or migrated LEM virtual machine in Hyper-V

Created by Jason Dee, last modified by Melanie Boyd on Oct 19, 2018

Views: 1,402 Votes: 0 Revisions: 9

Updated: October 5, 2018

Overview

'Solarwinds failed to start'

'Solarwinds' failed to start worker process: Logon failure: the user has not been granted the requested logon type at this computer. (0x80070569).

                                                         HyperVerrorMessageII.png

Environment

  • All LEM versions
  • Hyper-V 2012

Cause 

The virtual machine user is not authorized for the Log on as a Service permission.

Resolution

This can be resolved by adding the appropriate permission to the applicable policy in Group Policy Management. Refer to this Microsoft Support page for details (© 2018 Microsoft, available at https://support.microsoft.com, obtained on October 19, 2018).

 

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