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Home > Success Center > Log & Event Manager (LEM) > LEM - Knowledgebase Articles > 0x80070569 error when starting a new or migrated LEM virtual machine in Hyper-V

0x80070569 error when starting a new or migrated LEM virtual machine in Hyper-V

Created by Jason Dee, last modified by James Moore on Jan 29, 2019

Views: 1,521 Votes: 0 Revisions: 10

Updated: January 29, 2019

Overview

'Solarwinds failed to start'

'Solarwinds' failed to start worker process: Logon failure: the user has not been granted the requested logon type at this computer. (0x80070569).

                                                         HyperVerrorMessageII.png

Environment

  • All LEM versions
  • Hyper-V 2012

Cause 

The virtual machine user is not authorized for the Log on as a Service permission.

Resolution

This can be resolved by adding the appropriate permission to the applicable policy in Group Policy Management. Refer to this Microsoft Support page for details (© 2018 Microsoft, available at https://support.microsoft.com, obtained on October 19, 2018).

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment.  You elect to use third party content at your own risk, and you will be solely responsible for the incorporation of the same, if any.

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