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Home > Success Center > Log & Event Manager (LEM) > Event details are displaying under the wrong field in nDepth

Event details are displaying under the wrong field in nDepth

Created by Jason Dee, last modified by MindTouch on Jun 23, 2016

Views: 5 Votes: 1 Revisions: 4

Overview

This article describes the issue when after completing an nDepth search, you see some data that should be displayed under a different field name.

Environment

  • All versions of LEM 
  • All versions of LEM Desktop Console 

Cause 

This issue occurs when there's a version mismatch of your LEM Desktop Console and the LEM virtual appliance.

Resolution

  1. Click SolarWinds Log and Event Manager logo in the top-left corner to verify your Console version.
  2. Check if it matches the version of the appliance.
  3. Go to the listed version under Manage > Appliances.

Note: If that doesn't resolve it or if this is affecting your web console, please contact SolarWinds Support.

 

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