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Home > Success Center > Log & Event Manager (LEM) > Database is unable to connect after importing settings from another LEM

Database is unable to connect after importing settings from another LEM

Created by Jason Dee, last modified by Jason Dee on Aug 26, 2016

Views: 45 Votes: 2 Revisions: 5

Overview

This article describes the issue when after importing settings from a previous LEM running 6.0.1, you find no results in nDepth and you see the following event by running showlog in the CMC console:

EE:ERR [LuciusDataWriter] {BBS:DequeueToDB-1:19} Could not make an sql connection to the hsqldata database invalid authorization specification

 

You may also see one or both of these events in the LEM Console:

 

The database is disconnected. (Standard_Local_Database)

 

ManagerMonitor Warning! Disk Usage: The Database Queue(s) are 4.0G.

Environment

LEM version 6.0.1 or later

 

Cause 

The LEM has a file unique to each machine which contains the information needed for that machine to connect to the LEM database. When a config is imported, this file is overwritten, locking the manager out of its own database.

 

Resolution

Please contact SolarWinds Support to resolve this issue.

 

 

 

 

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