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Home > Success Center > Log & Event Manager (LEM) > AIX Agent Communication error

AIX Agent Communication error

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Created by Randall Harwood, last modified by Aileen de Lara_ret on Jun 27, 2016

Views: 81 Votes: 0 Revisions: 4

Overview

This article provides steps to resolve the following spoplog.txt:

 

Error Message states Failed to start Fast reader: - reader failed to report the error

unable to establish connection with the Manager. Reason Java.io.error

Trying to establish connection from agent to manager

connection with manager closed

Environment

LEM version 6.1 or later

Steps

The Java version on the AIX server is older than the Java version the agent is using

Two possible fixes:

 

Upgrade the Java on the AIX

OR

Use the older version of the AIX agent installer 5.3.1 uses older Java: 

http://downloads.solarwinds.com/solarwinds/Release/LEM/SolarWinds-LEM-v5.3.1-AIXAgentInstaller.zip

 

 

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