Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Kiwi Syslog Server > Setting changes not reflected in Kiwi Syslog

Setting changes not reflected in Kiwi Syslog

Updated March 11th, 2016

Overview

Modifications to settings, such as changing the path within a Log to File Path or adding a Log to Database action, do not reflect in the Kiwi Syslog Server service.

Environment

  • Windows 2012 or later
  • Kiwi Syslog Server 9.5

Cause 

User Access Control is preventing the Kiwi Syslog Server Manager from making modifications to settings in the Windows registry.  As a result, the Kiwi Syslog Server service does not see the new settings.

Resolution

Download and install HotFix 1 or later for Kiwi Syslog Server 9.5 from the SolarWinds Customer Portal.

If you are unable to implement the HotFix, run the Kiwi Syslog Server Manager as an administrator.

 

Last modified
08:43, 28 Sep 2017

Tags

Classifications

Public