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Home > Success Center > Kiwi Syslog Server > Kiwi Sys - Knowledgebase Articles > More than one copy of notification emails sent out

More than one copy of notification emails sent out

Updated May 15th, 2016

Overview

This article provides information on what to check when user gets multiple copies of alarm messages and/or syslog statistics.

Environment

All Kiwi Syslog versions 

Cause 

The error log shows  an error Interrupted.  This error occurs when the response from email server is taking much longer time than expected.

Resolution

  1. Open Setup, and then go to Email settings.
  2. In Email settings, go to Time Out field, and enter 60.

 

Note: Purge email queue as there might be emails waiting to be sent, by going to File > Purge > Purge mail queue.

 

 

 

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