Submit a ticketCall us

WebinarDatabase Roundtable – Expert Database Professionals Feel Your Pain

In this video broadcast, Head Geek™ Tom LaRock is joined by Karen Lopez, Tim Chapman, and David Klee. They’ve known each other for many years, so this discussion was like four friends getting together to talk data and databases. They discussed diagnostic data collection, common performance root causes, reactive tuning versus proactive, and more. Join us for an engaging discussion on these topics! Plus, Tom LaRock will be available to answer your questions live.

Register now.

Home > Success Center > Kiwi Syslog Server > Kiwi Sys - Knowledgebase Articles > Kiwi Web Access stuck at Evaluation, 14 days left

Kiwi Web Access stuck at Evaluation, 14 days left

Updated March 11th, 2016


This article details a resolution to the issue of Kiwi Syslog Web Access showing 14 days of evaluation left, even after applying a license.



  • All Kiwi Syslog Server versions 


If Kiwi Syslog Web Access (KWA) working after applying the license, for example, after the 14 days of evaluation period:

  • Clear the browser cache and check with KWA. Try using different browsers.
  • A repair/or uninstall needs to be done to the KWA.


If the above suggestions do not resolve the issue, complete the following steps:

  1. Create a backup of all necessary Kiwi Syslog Web Access files in:
    • C:\Program Files (x86)\SolarWinds\Kiwi Syslog Web Access\html\App_Data.
    • Go to Installation folder \syslogd\setup.
  2. Run the KiwiSyslogWebAccess_1.5.2_Setup.
  3. Check the String value DaysLeft set in the registry as follows:
    • On a 64-bit machine: 
    • On a 32-bit machine: 
    • A Licensed version of Kiwi Syslog Server should have the DaysLeft value set to -1. If this is not the same, update the value by editing the DaysLeft string.
  4. Login to KWA and verify whether the changes are reflected. 

    Note: If the changes did not take effect, delete this string Value and check in KWA.




Last modified