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Home > Success Center > Kiwi Syslog Server > Kiwi Sys - Knowledgebase Articles > Kiwi Syslog installation freezes at "Registering RunService.dll"

Kiwi Syslog installation freezes at "Registering RunService.dll"

Created by Norsolihati Selamat, last modified by Laura C on Dec 20, 2017

Views: 846 Votes: 0 Revisions: 8

Overview

This article provides brief information and steps to resolve the issue when Kiwi Syslog installation process freezes on the following dll:

Registering RunService.dll

Environment

Kiwi Syslog version 9.4.x

Cause 

Registering RunService.dll is not able to load RunService.dll.

Resolution

Use one of the following resolutions:

Resolution 1

  1. End the Kiwi Syslog installation process via the Windows Task Manager.
  2. Reboot the computer.
  3. Re-run the Kiwi Syslog installer.

Resolution 2

  1. Click Start > Run, and then enter MSConfig.
  2. In the general tab, click Selective Startup.
  3. De-select Load Startup Items.
  4. Click the Services tab.
  5. Select Hide All Microsoft Services, and then click Disable All.
  6. Click OK, and then reboot the computer.
  7. Re-run the Kiwi Syslog installer.

 

 

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