Submit a ticketCall us

AnnouncementsChange Is Inevitable

Get valuable help when it comes to tracking and monitoring changes. SolarWinds® Server Configuration Monitor (SCM) is designed to help you: detect, track, and receive alerts when changes occur, correlate system performance against configuration changes, compare server and application configuration against custom baselines, and verify application and system changes.

Learn more.

Home > Success Center > Kiwi Syslog Server > Kiwi Sys - Knowledgebase Articles > Kiwi Syslog Server service is halting regularly

Kiwi Syslog Server service is halting regularly

Updated: March 19, 2018 

Overview

The Kiwi Syslog Server service is halting every few hours or days with the following error in the Errorlog.txt file:

Error 9

Description: Subscript out of range
Module Name: syslogsvc.frm
Procedure name: ipdaemonS1_connected
Line number 10

Environment

  • All Windows versions
  • Kiwi Syslog Server 9.5

Cause

There are too many TCP connections.

Resolution

Warning: Consult your System Administrator before performing this procedure. It is strongly recommended that you back up your registry before making any edits to your system registry. You should only edit the registry if you are experienced and confident in doing so. Using a registry editor incorrectly can cause serious issues with your operating system. These issues may require you to reinstall your operating system in order to correct them. SolarWinds cannot guarantee resolutions to any damage resulting from making registry edits.

  1. Run the Registry Editor and open the following key:
  2. Create a new string value with name InputTLSMaxConnections and set the value as 1000.
  3. Restart the Kiwi Syslog service.

 


Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment.  You elect to use third party content at your own risk, and you will be solely responsible for the incorporation of the same, if any.

 

Last modified

Tags

Classifications

Public