Submit a ticketCall us

WebinarUpcoming Webinar: How Help Desk and Remote Support Pays for Itself

Learn how help desk software can simplify ticketing management, allow you to track hardware and software assets, and accelerate the speed of IT support and service delivery. Gain insights on how remote support tools allow your IT team to maximize their efficiency and ticket resolution by expediting desktop troubleshooting, ultimately helping keep end-users happy and productive.

Register here.

Home > Success Center > Kiwi Syslog Server > Kiwi Sys - Knowledgebase Articles > Internal program error has occurred when applying license

Internal program error has occurred when applying license

Updated March 11th, 2016


This article provides brief information and steps to resolve the following error when applying a license:


Manager Version
Error Number: 5
Description: Invalid procedure call or argument
Module Name: Syslogd.frm
Procedure Name: MnuRegistrationDetails_Click
Line Number: 10
Date and time: 12/15/2015 2:00:35 PM


Kiwi Syslog Server version 9.5.0


The error is caused by Syslogd_Manager running without Administrator rights.


  1. Open the Syslogd folder in C:\Program Files (x86)\Syslogd
  2. Right-click Syslogd_Manager.exe file and select Properties.
  3. Click the Compatibility tab, and the select "Run this program as an administrator". 
  4. Click OK.
  5. Go to your Kiwi Syslog Service Manager and apply the license. 



Last modified