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Home > Success Center > Kiwi Syslog Server > Kiwi Sys - Knowledgebase Articles > IP addresses truncated or appearing as for Kiwi Syslog Server

IP addresses truncated or appearing as for Kiwi Syslog Server

Created by Chris Foley, last modified by Laura C on Nov 29, 2017

Views: 165 Votes: 0 Revisions: 5


When reviewing syslog messages logged by Kiwi Syslog Server, the host name contains either a truncated IP address or the local loopback IP address of



  • All supported versions of Kiwi Syslog Server.
  • Any version of Windows operating systems.



This is a known issue with the file C:\Windows\SysWOW64\MSWINSCK.ocx 


To resolve this issue:

  1. Stop the Kiwi Syslog Server service.
  2. Close the Kiwi Syslog Server Manager.
  3. Copy MSWINSCK.ocx  from the Kiwi Syslog Server installation directory (default C:\Program Files (x86)\syslogd\) to C:\Windows\SysWOW64\.
  4. Open the Kiwi Syslog Server Manager.
  5. Go to Manage > Start the Syslogd service. 




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